AI automation · Veterinary clinics · SpainVeterinary clinics

Your veterinary clinic, with no enquiries left until tomorrow and no vaccines nobody remembers.

An AI automation system that answers straight away and books appointments even when the clinic is closed, reminds every appointment without cancelling those who do not reply, tells each family when their pet is due its vaccine or check-up, follows up every quote, asks how the visit went and reminds owners before the food runs out. It sits as a layer on top of your practice software: no need to change it or the way you work. And it never gives veterinary advice: the vet always does that.

Try the demo · 2 min, no sign-up → Book your free diagnosis
You go in as a client of the clinic, from your phone or computer, and see alongside what the system does for reception and the vets
WhatsApp · website Fixed price No lock-in Up and running in 2-10 weeks
15%
15.1 %
of attempts to book by phone reached nobody at the clinic, in a study of 5,053 clinics
US data, indicative
59.2 %
of dogs were vaccinated against rabies in the Valencia region, where that vaccine is compulsory every year
22 %
of owners in Spain buy their pet’s food at the vet clinic; the rest buy it through other channels such as Amazon or the pet shop

Sources: JAVMA, 2025 (US data), MSD Animal Health, rabies epidemiological study 2022 (Spain), and YouGov, July 2026 (Spain) · Take the 2-minute test ↓

01Sound familiar?
Enough.

The 6 leaks through which appointments, treatments and sales slip away in a veterinary clinic.

They repeat in clinics that have never met. None of them shows up in the accounts: they show up as enquiries that end up at another clinic, empty slots, pets that only come back when they fall ill and quotes nobody looks at again.

LEAK 01

The enquiry nobody answers in time

Enquiries with reception busy or the clinic closed
Sales

The phone rings while reception is at the front desk, taking a payment or holding a dog in the consulting room, and nobody can pick it up. In the evening, on Saturday or on a bank holiday, the WhatsApp or website enquiry waits until the next day. Whoever was calling to book tries the clinic next door, and someone whose animal will not eat or keeps vomiting does not know whether it is urgent or who to call.

15.1 % of attempts to book reached nobody (US data, indicative)
LEAK 02

The appointment nobody confirms

Empty slots another family wanted
Operations

Appointments are made by phone or at the desk and nobody sends a reminder. On the day the owner forgets, something comes up or the animal is already better, and the slot stays empty. The next day there is another family who wanted an appointment that very morning and could not get one.

No-shows from 13 % to 8 % with reminders (one case, US)
LEAK 03

The vaccine nobody remembers

Pets that only come back when they fall ill
Clients

The practice software knows when each pet is due its yearly vaccine, worming or check-up, but nobody tells the families. Many only come back when the animal gets ill, and records from a year ago or more go dormant without anyone calling them.

59.2 % of dogs vaccinated against rabies in the Valencia region
LEAK 04

The quote that stays at «I will think about it»

Treatments quoted that nobody follows up
Sales

The vet quotes for surgery, a dental clean under anaesthetic or some tests, the owner says «I will think about it» and leaves with the paper. Nobody writes again because the clinic never stops, and weeks later the treatment still has not been done or another clinic has done it.

52 % of owners skipped care their pet needed (US data, indicative)
LEAK 05

The review nobody asks for

Visits that end without asking how it went
Clients

The owner leaves happy after the consultation or the surgery and nobody asks how it went or suggests leaving a review. The Google profile stays with few or old reviews, and people looking for a vet near home pick the clinic with more, and more recent, ones.

83 % read reviews of local businesses on Google (US data, indicative)
LEAK 06

The pet food bought elsewhere

A sale that repeats every month and goes elsewhere
Sales

The clinic recommends the food, the prescription diet or the parasite treatment the owner gives at home, but when it runs out they buy it online or at the pet shop, because nobody reminds them and at that moment it is closer to hand. And the clinic’s shop loses a sale that repeats every month.

22 % of owners buy pet food at the vet clinic (Spain)

It is not the fault of reception or the vets. The clinic is doing by hand work that a system should do. That is what we build.

02Your diagnosis in 2 minutes
Mark.

Which one is your leak?

Six questions. No sign-up. It tells you where to start and takes you to see it solved in the demo.

1Do calls go unanswered or messages wait until the next day?
2Do you have empty slots because someone did not turn up or let you know?
3Are there pets with an overdue vaccine or check-up whose families nobody has told?
4Do you have quotes from this month at «I will think about it» that nobody has chased?
5After the visit, do you skip asking the owner how it went?
6Are there clients buying elsewhere the food or parasite treatment you recommended?
Your result

Answer the six questions

Every "yes" is an open leak. The one you mark "yes, a lot" is the one to start with.

See it solved in the demo → Download the 6 leaks audit (PDF) Book the 30-min diagnosis
03What it looks like running
It works.

A sample clinic, with the system running.

This is what the person writing to the clinic sees and what reception and the vets see. Everything below you can try yourself in the demo.

Vet clinic · assistant● online · 24/7
Hi, I am Laura. I have a 3-month-old puppy, Coco, and I would like an appointment for his first vaccines. Afternoons are better.
Hi Laura. For Coco’s first visit with Dr Ruiz I have Tuesday at 17:00, Wednesday at 18:30 or Thursday at 17:00. Which suits you best?
Tuesday at 17:00.
Booked: Tuesday at 17:00 with Dr Ruiz, for Coco’s first vaccines. We will remind you beforehand.
Appointment booked at 21:31 · the clinic was closed
 clinic panel · vaccines and check-ups
Mía · yearly vaccineReminded · has booked
Garfield · senior check-upDue this week · reminder sent
Kira · over a year without a visitCome-back message sent
6pets on the panel
4due in the next few days
1dormant record
Automatic follow-up · Bruno’s quote
✓
QuoteDay 0 · dental clean with 2 extractions, €380, with Dr Prieto
✓
«Any questions?»Day 2 · a short message with the quote to hand
✓
Payment optionsDay 7 · in 3 or 6 months interest-free, because it is over €300
→
Day 14If there is no reply, an alert to Dr Prieto to call
Go into the demo → You go in as a client of the clinic, from your phone or computer. No sign-up. When you open it I get a notice, and I only write to you if you want me to.
04One piece per leak
Choose.

One automation for each leak in your clinic.

Fixed price, defined scope and on top of your practice software. Start with the one that hurts most.

01
Sales

24/7 assistant

Answers every enquiry that comes in by WhatsApp or the website straight away, in the evening and at weekends too: asks what animal it is and what is wrong, and books the appointment in a real slot in the diary. If the owner describes an emergency, it gives no veterinary advice at all: it passes on the clinic’s emergency number and alerts the vet, flagged as urgent.

Plugs leak 1 · The enquiry nobody answers in time
See it in the demo →
02
Operations

Appointment reminders

Reminds every appointment on WhatsApp 48 and 24 hours before, with confirm or change in one tap. Whoever does not reply goes onto reception’s call list and keeps their appointment; if the owner cancels or changes it, the slot is offered to the waiting list.

Plugs leak 2 · The appointment nobody confirms
See it in the demo →
03
Clients

Vaccine and check-up reminders

Tells each family when their pet is due its vaccine, worming or check-up and offers an appointment in a real slot in the diary in the same conversation. It also writes to records that have not been in for over a year.

Plugs leak 3 · The vaccine nobody remembers
See it in the demo →
04
Sales

Quote follow-up

Follows up every surgery or test quote after the consultation: at 2 and 7 days it writes to the owner to clear up questions about the price or the clinic’s payment options, and at 14 days, if they have not replied, it alerts the vet to call them.

Plugs leak 4 · The quote that stays at «I will think about it»
See it in the demo →
05
Clients

«How did it go?»

The day after the visit it asks the owner how it went, suggests leaving a review with the link to the clinic’s Google profile and, if something did not go well, puts them in touch with the clinic.

Plugs leak 5 · The review nobody asks for
See it in the demo →
06
Sales

Restock reminders

Reminds the owner when the food or prescription diet is running out and when the parasite treatment they give at home is due, and tells reception what to set aside and when they will pick it up. It does not take payments, place orders or ship anything.

Plugs leak 6 · The pet food bought elsewhere
See it in the demo →

They all sit on top of your practice software, connected by API or export, and messages go out on WhatsApp from the clinic’s number. The assistant never gives veterinary advice or negotiates prices: anything that needs judgement goes to the vet, and anything to set aside goes to reception. The connections are checked in the diagnosis.

05What about your software?
Move it.

You already have practice software. What is missing is someone to move it.

The software stores records, the diary and sales; it does not write to anyone on its own. The system does that work on top of the one you already use, with no migrations and no change of software.

What your software doesWhat the system adds
Stores each pet’s record and historyReads from there who is due a vaccine, worming or check-up, and tells their family
Holds each vet’s diaryBooks in a real slot, even with the clinic closed, and reminds every appointment 48 and 24 hours before
Records the quotesFollows up every quote at 2 and 7 days and alerts the vet at 14 if the owner does not reply
Records sales of food and parasite treatmentsReminds the owner before it runs out and tells reception what to set aside
Stores the visits doneAsks the next day how it went and suggests leaving a review

Whether the system can also write back to your software (the new appointment, the vaccine reminder sent, the quote follow-up) depends on what it allows. We check it in the diagnosis, before giving any price.

06Plans · Fixed price
Fixed.

You know what you pay before you start.

Starter
Your first leak plugged in 1-2 weeks
€890
one-off payment, can be split · no lock-in
+ €150/month maintenance
Leak 3 · The vaccine nobody remembers
Clinics with 1-2 vets
  • Tells each family when their pet is due its vaccine, worming or check-up
  • Appointment offered in a real slot in the diary, in the same conversation
  • Come-back message to records that have not been in for over a year
  • Training (2h) · 30 days of support
  • 24/7 replies on WhatsApp and the website, and appointment booking
  • Appointment reminders
Request a diagnosis WhatsApp
Most chosen
System
The clinic’s day-to-day under control in 2-4 weeks
€2,490
one-off payment, can be split · no lock-in
+ €290/month maintenance
Leak 1 · The enquiry nobody answers in timeLeak 2 · The appointment nobody confirmsLeak 3 · The vaccine nobody remembers
Clinics with 2-4 vets
  • Everything in Starter
  • Instant reply on WhatsApp or the website, even with the clinic closed, and an appointment in a real slot in the diary
  • In an emergency, the emergency number to the owner and an alert to the vet, with no veterinary advice
  • Reminders at 48 and 24 h with confirm or change; whoever does not reply goes onto reception’s call list and keeps their appointment
  • Training (3h) · 60 days of support
Request a diagnosis WhatsApp
Full engine
All six leaks, in phases, in 6-10 weeks
€3,990
one-off payment, can be split · no lock-in
+ €490/month maintenance
All 6 leaks
Clinics with 5 or more vets, hospitals or several sites
  • Everything in System
  • Follow-up of every quote until the owner replies or the vet decides
  • «How did it go?» the day after the visit and an invitation to leave a review
  • Reminder before the food runs out or the parasite treatment is due, with reception told
  • Clinic dashboard · 90 days of support
Request a diagnosis WhatsApp

Add-ons · Quotes · Reviews and shop

On top of Starter or System, one or both. Quotes: the follow-up of every surgery, dental or test quote (leak 4). Reviews and shop: the «how did it go?» with the review invitation, and the food and parasite-treatment reminders (leaks 5 and 6). 1-2 weeks each.

€600-1,500each, depending on scope

None of them quite fits?

Every clinic is different. If you have two specific leaks, unusual practice software or a volume outside these ranges, we prepare a tailored proposal from the diagnosis. Same rule: only what saves you time or money, with a fixed price before we start.

Ask for a tailored proposal →
Maintenance covers the server, backups, AI usage and support; WhatsApp messages are billed by Meta directly. No lock-in: one month’s notice and you get the complete system. For scale: System maintenance is €290 a month, about €9.50 a day. Put it next to what your top leak costs you.

All include: free initial diagnosis · fixed price · delivery guarantee · no lock-in · on your current practice software, no migrations. Prices exclude VAT.

How much do you lose each month? Calculate your savings →
Free audit · PDF

Before you spend another euro, audit the 6 leaks draining your cash.

What is a leak? Money that slips away every month through a manual process: the enquiry nobody answers, the reminder nobody sends, the quote nobody follows up.

  • The 6 leaks in one table and a 6-question test to find out which one is yours
  • One page per leak: how to tell if you have it, what it costs and how it gets plugged
  • Where to start: packages, prices and what to do if none of them fits
Download for free → 15 minutes to know how much you lose · Sent to your email
Cover of the free audit «The 6 leaks» by Jose María Moscardó
07Zero risk

Getting started costs you nothing.

◎

Free diagnosis

30 minutes. We look at your numbers and check whether automation will have real impact on the clinic. If it won't, we'll tell you.

€

Fixed price

Fixed scope and a firm number before we start. No hours that spiral, no surprise invoices.

✓

Delivery guarantee

Committed date, documentation included and no lock-in of any kind.

08About me

Who's behind it.

Jose María Moscardó, founder of MosLab

I'm Jose María Moscardó, founder of MosLab. Over 8 years in B2B marketing at companies like CHEP, Nielsen and OpenUp. In 2020 I founded Wysecamp, an innovation community of 3,000+ professionals — that's where I learned that what companies needed wasn't more marketing, but to automate the marketing they already had.

Today I combine that experience with n8n, Make, Claude and APIs so you can compete with teams 10 times your size. No hype, no tools you don't need: I understand your business and build what actually saves you time.

"Automation isn't about technology. It's about giving you your hours back."
Jose María Moscardó · Founder of MosLab
8+years in B2B marketing
€250Kin budgets managed
3,000+professionals in community
Now.

Which leak should you plug first?

In 30 minutes we look at your numbers and I tell you which leak to plug first and what it would cost. You leave with a clear plan even if we never work together.

Book your free diagnosis →Try the demo first
09Frequently asked

Frequently asked questions.

Do I have to change my practice software?
No. The system sits as a layer on top of the veterinary practice software you already use, connected by API or by exporting records and the diary. We check this in the diagnosis before giving any price.
Does the assistant give veterinary advice?
No. It answers the repetitive questions with what the clinic has set up (opening hours, services, guide prices, free slots in the diary) and books the appointment. If the owner describes a possible emergency, it does not say whether it is serious or what to do: it passes on the clinic’s emergency number and alerts the vet, flagged as urgent. It does not negotiate prices or make up amounts either.
What exactly is the demo?
A sample veterinary clinic with two vets (general medicine and surgery) and the system running. You go in as a client, from your phone or computer, and in two minutes you book a puppy’s visit with the clinic closed, reply to a vaccine reminder, move an appointment and move the days forward: reminders, vaccine notices, a quote follow-up, «how did it go?» and food reminders. No sign-up needed.
How much does it cost?
Fixed-price plans: Starter €890 (one leak), System €2,490 (the three day-to-day leaks: calls and messages, appointment reminders and vaccine and check-up reminders) and Full engine €3,990 (all six), plus monthly maintenance of €150, €290 or €490 covering server, backups, AI usage and support. One-off payment that can be split, no lock-in. If none fits, a tailored proposal.
What happens if an owner does not reply to the reminder?
Their appointment stays in the diary: no appointment is ever cancelled for not replying. They go onto reception’s call list so someone can phone them. The slot is only offered to the waiting list if the owner cancels or changes the appointment.
What about data protection?
Data stays with the clinic: the system runs on a server dedicated to you in the European Union and we sign the data-processor agreement (art. 28 GDPR). WhatsApp messages go through Meta’s official API using the clinic’s number, and the AI does not train on your data.
Does the shop take payments or place orders?
No. The system reminds the owner before the food or prescription diet runs out, or when the parasite treatment is due, and if they say yes it tells reception what to set aside and when they will pick it up. The sale happens at the desk, as always.